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P & P

 

For delivery within the UK we aim to dispatch all goods within one working day, however during busy periods it may take up to three working days from receipt of  your order. Normal delivery via Royal Mail or our designated courier service can take up to five working days. Please note in some cases a signature may be required at the end destination.

 

If your order is urgent then please let us know by e-mailing us at: sales@karenzaandco.com and we will endeavour to dispatch your order to meet any deadlines wherever possible.

 

We aim to make our delivery costs as fair as possible. Standard UK post and packaging charges are as follows:

 

Order value up to £5.00 - P&P is 95p

 

Then order value up to and including £12.50 - P&P is £1.95

 

Then order value up to and including £35.00 - P&P is £2.95

 

Order value over £35.00 - P&P is free (UK customers only)

 

 

Wherever possible we use recycled packaging.

 

We are happy to ship worldwide.

 

 

 

On dispatch of your order we will send you an email to confirm your order is on its way. We cannot however be held liable for any loss to you resulting from late delivery, as this is beyond our control.

 

If for any reason your order does not arrive within the above timescales then please contact us quoting your order reference number.





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